The relationship you have with your clients is so important. Showing them you care is even more important. This past year has taken a toll on everyone in different ways so now is the time to start showing your clients some appreciation. In today’s blog, we are going to talk about eleven different ways that you can love your clients.
Support Your Client’s Business
This is one of the most simple ways to be there for your clients. Find out what interests them and support them in that venture. If they have success, celebrate it with them. If they have a loss, be there for them. Not only supporting their business but the client themselves.
Engage with Your Client Online
There is no harm in supporting your client’s online business presence. Small things go a long way. Liking a picture or commenting on a post can show your client that you care. Engaging with their online content can help you keep up with what is going on with their company and in turn give you an idea of where they are at.
Handwritten Notes to Your Client
Handwritten notes are starting to become a lost art but they mean the world when you receive one. Think about all the times you have received a handwritten note and how much it meant to you. This small simple act is not only affordable but very genuine. It shows your client that if you took the time to sit down and actually write a handwritten note that you care and are grateful for them.
Support Your Client’s Fundraising Opportunities
Supporting your client’s fundraising doesn’t always mean that you make a donation. Making a donation is a great idea and if you have the budget for it then go for it. If you don’t have the budget for donating then highlighting their fundraising opportunities on your social media is a great way to help. You can volunteer to help or volunteer in some way that will help benefit your client.
Train and Inform Your Clients
I have said it before, and I’m going to say it again. It is your job to educate, inform, and entertain your client. Sharing information with them is a great way to connect with them. You can share information with them by doing a live video where you share tips or maybe a free download for their social media. There are so many ways to serve them.
Thank Your Clients
I already mentioned handwritten notes but any form of a thank you is great. If a client goes above and beyond, make sure to thank them for their kindness. You could even thank them in a form of a shout-out on social media. Your recognition goes a long way.
Work with your Clients
I know that times have been tough this past year but times can be tough for different people at different times. Working with your clients means that if you can work with them in a way that benefits them then do it. This could look like pausing your contact or delaying payment until that business is through the rough patch. You could offer a service that maybe you don’t normally offer. It is all about businesses helping businesses and meeting your client where they are.
Connect with Your Clients
Find out what your client wants. Ask them what they want to learn and what they want to hear about. This will help you get to know your client but also help you make sure the content you are creating and teaching them is targeting their audience. Continue to check in with your clients to make sure that what they want still aligns with what you are providing.
This is not about selling your client on something or bragging about all the skills you have. How can you help them? Make it all about the client and not about yourself. You are a tool in their tool bag to help them better their business.
Give a Gift to Your Clients
Giving a gift to your client is always fun but it doesn’t have to break the bank. The gift can be cost-effective and meaningful. Gift cards are always a great option or you can find an online service that can deliver a gift within your budget. Another great option is to give them a book or some of your personal favorite items. No matter the budget you can find a gift perfect for every client.
This is a great option that again comes at no cost to you. Having a specific day, week, or month that you appreciate your clients is so important. All this entails is giving them a shout-out or highlight on your social media. Giving them exposure and showing them that you appreciate their business and are thankful they are your client.
Feel the Love
Loving your clients shouldn’t be a hard task. There are many affordable ways that you can encourage them by showing you care. Their success is your success so why not celebrate that with a simple thank you or appreciation post. Businesses helping businesses are a beautiful thing.